Frequently Asked Questions

Terrasse des épices

Need more information? Find the answers to your questions here.

Gastronomy

What kind of cuisine do you offer?

La Terrasse des épices offers a Mediterranean cuisine with Moroccan flavours. You will find the most famous specialities of the city as well as our very own signature dishes.

How to inform us of an allergy or intolerance?

When booking on our website, you will be asked to specify your allergy or intolerance. If you book by phone, please tell our hostess.

Is the food Halal or Kosher?

Our food is Halal. For Kosher food, we recommend that you contact us by email at "contact@terrassedesepices.com" to discuss what can be offered.

Do you serve a dish of the day?

We serve a starter, a main course and a dessert of the week. Available from Monday to Friday all year, except during high season (weekends, school holidays).

Is there a children's menu?

We do not offer a children's menu, many of our dishes are enjoyed by children.

Do you have any vegetarian dishes?

Yes, we also offer vegetarian dishes. Visit the «Our menu» section to find out more.

Do you have any gluten-free dishes?

Yes, we do offer gluten-free dishes and bread. Visit the «Our menu» section to find out more.

Is it possible to order takeaway or delivery?

It is now possible to order you meal to takeaway or on delivery We invite you to order by phone on +212 (0) 5 24 37 59 04 or by WhatsApp on +212 (0) 6 63 26 17 31.

Customer service

Is it possible to choose a table in the shade or in the sun?

Yes, when making your reservation, please tell us your preference. We will do our best to honour your request according to the availability of the day.

Are strollers allowed ?

Yes, we do allow strollers in our restaurant. After a simple security check, a member of our team will be happy to help you carry it to the restaurant.

Do you have a baby chair or child seat?

Yes, we have baby chairs available.

Are pets allowed?

Pets (small and medium sized) are welcome at la Terrasse des épices. They will be offered a bowl of fresh water.

Is it possible to put a candle on the dessert?

Yes, on request, we can personalise your dessert. When you make a reservation on our website, you will be asked to specify your request. If you make a reservation by phone, please tell our hostess.

Is it possible to pre-order a cake?

Yes, our pastry chef makes excellent cakes. Please let us know your request when you make your reservation.

Is there a smoking area?

The restaurant is a large open-air terrace. Smoking is allowed on the premises.

Do you have valet parking or a car park?

We do not have valet parking or parking facilities. However, you can park your car in a public car park located 10 minutes walk away from the restaurant. If you have a driver, ask to be dropped off at "Dar El Bacha", a short 3 minute walk will take you to our beautiful terrace.

Is it possible to order a taxi at the end of the meal?

Yes, please inform the server in charge of your table that you wish to book a taxi. A member of our team will be happy to escort you.

Can we be escorted to our Riad after dinner?

Yes, a member of our team will be happy to escort you to your Riad.

What are the means of payment?

We accept cash and credit cards (Visa, Masterclass, American Express).

Do you accept other currencies in cash?

We only accept payment in Moroccan Dirhams.

How to get to la Terrasse des épices?

The easiest way to find us is from Dal el Bacha Street, follow the street 300 metres and you will arrive at la Terrasse des épices. Alternatively, from Jemaa El Fna Square, a pleasant 15-minute stroll through the souks will take you to the restaurant. Along the route, you will find signs indicating the way to follow.

Is wifi available?

Yes, as we want the best for our guests, fibre optic wifi is available throughout the restaurant.

Is there a dress code?

La Terrasse des épices is a trendy family restaurant. We do not impose a dress code.

Do you cater at home?

Yes, our catering service will move la Terrasse des épices culinary experience to the location of your choice. We will do our best to make sure your guests have a great time. Please send us your request by email to "events@terrassedesepices.com".

Individual bookings

Is it possible to make a reservation for a drink or just a dessert?

We only take reservations for lunch or dinner. However, for an aperitif or a sweet break, we invite you to come to the restaurant or to call us, a table will be proposed to you according to our availability.

What are the last possible booking times?

We take the last bookings at 3:30 PM for lunch and 10:00 PM for dinner.

Is there a time restriction for lunch and dinner services?

Yes, we offer several services. Lunch: 12:00 - 12:30 PM / 2:00 – 2:30 PM. Dinner: 6:30 - 7:00 PM / 9:00 - 9:30 PM.

Is there a time limit for our meal?

In order to honour the bookings of the second lunch and dinner service, the reservations of the first service will be able to enjoy their table for a period of 2 hours.

Is it possible to book for the New Year's Eve party?

Yes, we invite you to visit the «events» section of our website. There you will find an overview of this unique evening and you can book your table for the next New Year's Eve.

Is it possible to book by phone?

Yes, it is possible to make a reservation by phone, every day from 9:00 AM to 10:30 PM, on +212 (0) 5 24 37 59 04. For your convenience, we recommend that you make your reservation on our website.

Do I have to pay a deposit when booking?

For more than 7 people, we ask for a deposit of 100 MAD (about 9 pounds) per person to confirm your booking. This deposit can be paid on site or remotely via a secure payment platform.

Group bookings

Can we visit the restaurant before our event?

Yes, it is possible to visit the restaurant. However, we do not conduct tours of the restaurant during service hours in order to maintain the quality of our customer’s experience.

How many people are considered a group?

The notion of "group" is established as soon as a menu is predefined for your visit. We do not impose a minimum number. For further information, please contact us by email at "events@terrassedesepices.com".

Can we play our own music?

Yes, it is possible to play your own music during a private function. A quality sound system, a microphone and a mixing desk can be provided.

Do I have to pay a deposit?

For all group bookings, you will be asked to pay 50% of the cost of the event to confirm it. The rest of the payment must be made one week before the day of your visit.

Events and private functions

Is it possible to book the whole restaurant or just part of it?

Yes, we offer the entire restaurant to clients who wish to hold a private function, we also allow for smaller functions to take place in sections of the restaurant. For more information, please contact us by email at "events@terrassedesepices.com".

How many people are required for a private function

We consider a fully private function to be 100 people and above, as then we must mobilise our entire team for your event in order to guarantee you our best service. Smaller functions are possible, contact us for details by email at "events@terrassedesepices.com".

Do we have to pay a deposit to confirm our event?

For all events, you will be asked to pay 50% of the total cost to confirm your event. You will then be asked to pay for the rest of the service during the week preceding the day of your visit.

Is it possible to celebrate our marriage?

Since its opening, la Terrasse des épices has been careful to respect the traditional life of its neighbourhood, which is why we do not organise wedding parties.
Alternatively, whether it is for the previous evening or for the next day's brunch, we would like to invite you and your guests to enjoy an unforgettable experience in the heart of the medina.

Is there a security service?

We have our own team of security guards to ensure that your event is a success.

COVID-19 protocol

Do you have to wear a mask in the restaurant?

Indeed, the mask is mandatory to enter our restaurant, as well as for any movement within the establishment.

What measures are in place?

For your safety, la Terrasse des épices has installed a thermal camera at the entrance of the restaurant. This camera measures your temperature and tells you if your mask is correctly positioned. You will be asked to disinfect your hands before entering the restaurant. A number of hydroalcoholic gel dispensers are available throughout the restaurant. Our team disinfects its hands regularly and changes its masks every 4 hours. The entire facility (cushions, benches, tables, door handles, stair railings, toilets and payment terminals) are disinfected throughout the day. Weekly PCR tests are carried out on all our employees.

What is the maximum number of people per table?

According to the measures announced for the catering sector, we can accept a maximum of 6 people per table. If your reservation exceeds this number of people, we will provide you with several tables spaced 1 metre apart.

Musical and artistic atmosphere

Is there music in the restaurant?

Yes, we have an excellent sound system. Because a moment in a restaurant is first and foremost a moment of sharing, we attach great importance to ensuring that the volume of music allows all our customers to fully enjoy their experience.

Is there a DJ on site?

Every evening of the week, as well as for lunch on Friday, Saturday and Sunday, it is to the beat of the city's best DJs and musicians that la Terrasse des épices experience takes on its full spectrum.

Can we play our own music?

It is only possible to play your own music during a private function. However, if you have a special request, please do not hesitate to tell your wish to the artist of the day.

Concept store

Is it possible to have products delivered from your shops?

We will be happy to deliver the products of your choice in Marrakesh. You can contact our shop manager at +212 (0) 6 69 29 69 42 to place an order directly by phone or by whatsApp, she will be happy to guide you in your purchases.

: